Zendesk
Customer Service & Management

Zendesk

Zendesk is a cloud-based customer service software company founded in 2007, headquartered in San Francisco, California. It provides a suite of tools designed to improve customer support, enhance engagement, and foster communication between businesses and their customers. Zendesk's offerings include ticketing systems to manage and respond to customer support requests, live chat features for real-time interaction, knowledge bases for self-service support, and call center solutions. Its platform is known for its ease of use, scalability, and ability to integrate with various other software and services. With a focus on improving customer relationships, Zendesk serves businesses of all sizes across multiple industries worldwide. The tool aims to streamline customer service processes, making it easier for companies to provide quick and effective support.
Country
us flag United States
City
San Francisco

Zendesk Organic Traffic Metrics

https://www.zendesk.com/’s organic traffic with search engine authority and overall performance data. Source: Semrush - Last Update: Mar 10, 2024
Authority Score
A metric used to evaluate overall quality and SEO performance of a domain. The score is calculated on a scale of 0 to 100.

84

Estimated Organic Traffic
The estimated monthly traffic that comes from organic search engine results.

6,328,565

Organic Keywords
Top-performing keywords used in search engines to attract free traffic.

2,291,999

Organic Traffic Cost
The estimated monthly expense for advertisers to rank for all listed organic keywords.

15,108,468

Paid Traffic Metrics

https://www.zendesk.com/’s estimated paid traffic including the number of keywords and traffic cost based on monthly traffic volume. Source: Semrush
Paid Traffic
The estimated number of visitors who reached the website by clicking on paid links or ads.

56,753

Paid Keywords
The number of keywords driving visitors through paid search results on Google.

1,369

Paid Traffic Cost
The total cost of all paid keywords that rank in ads. It’s calculated by multiplying the monthly paid traffic for each keyword by its cost-per-click (CPC).

414,601

Organic Keywords

Organic keyword rankings, along with position, traffic percentage and landing page. Source: Semrush - Database: US
KEYWORD
The query phrase for which the page appears in search engine results.
POS.
The page's search engine ranking for this keyword.
TRAFFIC %
The percentage of total traffic that arrives at the site through this keyword.
zendesk 1 2.98
customer service 1 2.06
ticketmaster 2 1.23
ticketmaster customer service 1 0.75
zillow 9 0.66
ticketmaster phone number 1 0.61
ticketmaster 4 0.53
incfile 2 0.49
zendesk login 1 0.48
millennials age range 1 0.41

Organic Landing Pages

The top landing pages visited by users who came from organic search results. Source: Semrush - Database: US
URL
TOTAL TRAFFIC
The total number of visits to this page from organic search results per month.
TRAFFIC %
This percentage shows how much of the website's total search traffic comes from this page.
# OF KEYWORDS
The number of organic keywords that this page ranks for in search engine results.
ticketmaster-us.zendesk.com/hc/en-us/articles/9605825450129-how-to-contact-us 112.759 5.68 2174
zendesk.com/blog/millennials-vs-gen-z-customer-service-expectations-compare 110.256 5.56 6539
zendesk.com 76.851 3.87 3139
zendesk.com/blog/customer-service-skills 45.729 2.3 1413
zendesk.com/blog/profit-margin-calculator 38.697 1.95 3952

Zendesk Organic Competitors

The top website domains competing for similar organic traffic and keywords. The level of competition is based on common keywords shared by both competitors. Source: Semrush - Database: US
COMPETITOR
The domain of a competitor who ranks for the same organic traffic.
COMPETITION LEVEL
The percentage of competition level based on the amount of common keywords between competitors.
hubspot.com 0.06
ticketmaster.com 0.05
salesforce.com 0.04

Zendesk Company Details

Title
Zendesk
Phone
N/A
Email Address
N/A
Contact Page
zendesk.com/contact
About
Zendesk is a cloud-based customer service software company founded in 2007, headquartered in San Francisco, California. It provides a suite of tools designed to improve customer support, enhance engagement, and foster communication between businesses and their customers. Zendesk's offerings include ticketing systems to manage and respond to customer support requests, live chat features for real-time interaction, knowledge bases for self-service support, and call center solutions. Its platform is known for its ease of use, scalability, and ability to integrate with various other software and services. With a focus on improving customer relationships, Zendesk serves businesses of all sizes across multiple industries worldwide. The tool aims to streamline customer service processes, making it easier for companies to provide quick and effective support.

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