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Help Scout
Help Desk

Help Scout

Help Scout allows you to provide customer service from anywhere, while giving your team the tools they need to work faster. Setting up and managing the platform is easy, so you can focus on providing great customer experiences. With features like saved replies and automated workflows, you can respond to 52% more emails with ease and reduce your support requests by 30% with a knowledge base designed for discovery. This means happier customers and fewer support requests for everyone. Since 2011, Help Scout has been helping companies deliver better customer service and has been used by over 12,000 businesses worldwide. We are a fully remote company, a Certified B Corporation, and have committed 1% of our equity to corporate philanthropy.
Country
us flag United States
City
Boston
Website
helpscout.com
Platform Rank
Company's ranking based on organic traffic performance within our comprehensive database.
391

Help Scout Organic Traffic Metrics

helpscout.com’s organic traffic with search engine authority and overall performance data. Source: Semrush - Last Update: Jan 26, 2024
Authority Score
A metric used to evaluate overall quality and SEO performance of a domain. The score is calculated on a scale of 0 to 100.

57

Estimated Organic Traffic
The estimated monthly traffic that comes from organic search engine results.

338,261

Organic Keywords
Top-performing keywords used in search engines to attract free traffic.

179,667

Organic Traffic Cost
The estimated monthly expense for advertisers to rank for all listed organic keywords.

1,984,183

Organic Keywords

Organic keyword rankings, along with position, traffic percentage and landing page. Source: Semrush - Database: US
KEYWORD
The query phrase for which the page appears in search engine results.
POS.
The page's search engine ranking for this keyword.
TRAFFIC %
The percentage of total traffic that arrives at the site through this keyword.
value proposition 1 6.82
help scout 1 4.38
helpscout 1 4.38
customer service 4 4.02
customer service skills 1 3.04
knowledge base 1 1.66
gmail inbox 10 1.45
zendesk alternative 1 0.9
customer service interview questions 1 0.9
helpscout login 1 0.81

Organic Landing Pages

The top landing pages visited by users who came from organic search results. Source: Semrush - Database: US
URL
TOTAL TRAFFIC
The total number of visits to this page from organic search results per month.
TRAFFIC %
This percentage shows how much of the website's total search traffic comes from this page.
# OF KEYWORDS
The number of organic keywords that this page ranks for in search engine results.
helpscout.com/blog/customer-service-skills 12.088 12.27 2674
helpscout.com 11.488 11.66 1393
helpscout.com/blog/value-proposition-examples 10.312 10.46 1203
helpscout.com/blog/good-customer-service 5.020 5.09 1825
helpscout.com/helpu/choosing-help-desk-software 3.601 3.65 1065

Help Scout Organic Competitors

The top website domains competing for similar organic traffic and keywords. The level of competition is based on common keywords shared by both competitors. Source: Semrush - Database: US
COMPETITOR
The domain of a competitor who ranks for the same organic traffic.
COMPETITION LEVEL
The percentage of competition level based on the amount of common keywords between competitors.
revechat.com 0.17
hiverhq.com 0.16
superoffice.com 0.13

Help Scout Company Details

Title
Help Scout
Phone
N/A
Email Address
N/A
Contact Page
helpscout.com/contact
About
Help Scout allows you to provide customer service from anywhere, while giving your team the tools they need to work faster. Setting up and managing the platform is easy, so you can focus on providing great customer experiences. With features like saved replies and automated workflows, you can respond to 52% more emails with ease and reduce your support requests by 30% with a knowledge base designed for discovery. This means happier customers and fewer support requests for everyone. Since 2011, Help Scout has been helping companies deliver better customer service and has been used by over 12,000 businesses worldwide. We are a fully remote company, a Certified B Corporation, and have committed 1% of our equity to corporate philanthropy.

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