The Help Desk category of our website offers businesses a range of solutions to help them provide a great customer service experience. With our extensive list of software solutions, companies can ensure their customers have the best possible experience when they interact with their business. A Help Desk system offers an easy-to-use ticket system that allows customers to quickly and easily submit a request for help on any issue they may have. The Help Desk system can then route the request to the right person or team for resolution. This ensures that customers get answers to their questions in a timely manner and that their problems are addressed in a professional and efficient manner. The Help Desk software also offers a range of features to help businesses better manage their customer service experience. Companies can use the software to track customer inquiries, set up automated replies to customer inquiries, and monitor customer satisfaction. They can also create self-help resources such as FAQs and how-to guides, so customers can find the answers to their questions quickly. As part of the Customer Service category, the Help Desk software offers businesses a comprehensive solution for addressing customer inquiries, resolving issues, and improving customer satisfaction. With the right Help Desk software, businesses can ensure that their customers get the best possible experience when they interact with their business.
Name | Website | Category | Authority Score | Est. Organic Traffic |
---|---|---|---|---|
Help Scout
|
helpscout.com
|
Help Desk
|
57
|
338,261
|
Jira Service Management
|
atlassian.com/software/jira/service-management
|
Help Desk
|
59
|
106,581
|
Front
|
front.com
|
Help Desk
|
52
|
64,340
|
GrooveHQ
|
groovehq.com
|
Help Desk
|
48
|
48,502
|
Crisp
|
crisp.chat
|
Help Desk
|
46
|
47,918
|
Hiver
|
hiverhq.com
|
Help Desk
|
46
|
46,973
|
CommBox
|
commbox.io
|
Help Desk
|
38
|
14,442
|
TeamSupport
|
teamsupport.com
|
Help Desk
|
37
|
14,023
|
Gmelius
|
gmelius.com
|
Help Desk
|
36
|
12,249
|
Salesforce Service Cloud
|
salesforce.com/eu/products/service-cloud
|
Help Desk
|
24
|
6,558
|
Mojo Helpdesk
|
mojohelpdesk.com
|
Help Desk
|
34
|
4,163
|
Forethought AI
|
forethought.ai
|
Help Desk
|
43
|
2,290
|
Supportbench
|
supportbench.com
|
Help Desk
|
23
|
162
|
LiveAgent
|
qualityunit.com
|
Help Desk
|
30
|
154
|
ServiceNow CSM
|
servicenow.com/products/customer-service-management.html
|
Help Desk
|
49
|
309,138
|
Freshdesk
|
freshworks.com/freshdesk
|
Help Desk
|
89
|
127,020
|
Zoho Desk
|
zoho.com/desk
|
Help Desk
|
73
|
114,767
|
LiveChat
|
livechatinc.com
|
Live Chat
|
58
|
832,298
|
Intercom
|
intercom.com
|
Customer Service & Management
|
57
|
172,474
|
Tidio
|
tidio.com
|
Social Customer Service
|
52
|
148,131
|